HOW TO LAUNCH A SUCCESSFUL BRAND
When an Australian B2B company wanted to launch their first direct-to-consumer ecommerce brand, they called on us to lead the strategic direction. Through in-depth analysis of the market and their industry competitors, we worked with them to create The Honest Label - an entity that felt new, exciting and unique. No25 helped carve out their USPs, set their tone of voice, develop their logos and build their website.
services provided
Branding
We developed their logo, brand guidelines and usage, tone of voice, positioning and USPs.
Digital Consulting
We built their roadmap, forecasting growth and sales for the next 2 years based on realistic performance targets and budgets.
Web Design
They launched with a beautiful best-practice ecommerce site, with all analytics, tags and feeds connected - built by us.
Results
- $250k of online sales within the first three months of launch
- Website with an average 4% conversion rate
- Profitable from day one
- Average ROAS of 5x
- Within budget, no PR services - only performance marketing
This was a labour of love that lasted around 6 months, from inception to launch. Through our digital strategy and industry connections, we helped The Honest Label assemble a team of experts that could support the launch and catapult the brand to success. Within the first three months, The Honest Label had made over a quarter of a million dollars online, and was profitable from day one - almost unheard of, right?
Learnings
Fake It Til You Make It
Making your brand appear bigger than it is fosters customer trust and generates revenue. Don't be afraid to appear more successful than you are!
Content is King
Share everything - even if it isn't perfect. This builds a holistic profile of your brand and encourages engagement. The more human you are, the more customer trust you gain.
Good Service is priceless
It's not the problem that matters, it's how you handle it. Give good service and customers will recognise and reward you. Remember: word of mouth is the best marketing!